How East Coast Cleaning Services LLC collects, uses, and protects your information.
Effective Date: June 20, 2026
East Coast Cleaning Services LLC (“East Coast Cleaning Services,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit eastcoastcleaningservicesllc.com or request our services, how we use it, and the choices you have. By using our website or submitting a request, you agree to the practices described below.
Information you provide. When you request a free estimate, book a service, or contact us, we collect the details you submit — such as your name, email address, phone number, home or business address, ZIP code, the type of cleaning requested, and any notes you include.
Communication consent. If you opt in, we record your consent to receive transactional and/or marketing text messages and emails.
Information collected automatically. Like most websites, we may automatically collect limited technical information through cookies and similar technologies — such as your IP address, browser type, device information, referring page, and the pages you view. See “Cookies & Tracking” below.
If you opt in to text messages, you may receive appointment reminders, service updates (transactional), and — with separate consent — promotional messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
Your mobile phone number and SMS consent will never be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Consent to receive text messages is not a condition of purchasing any service.
We use cookies and similar technologies to keep the site working properly, remember your preferences (including your cookie choice), and understand how the site is used. You can accept or decline non-essential cookies through the banner shown on your first visit, and you can control cookies through your browser settings at any time. Disabling some cookies may affect how the site functions.
We share information only as needed with trusted service providers who help us operate our business — for example, our scheduling and customer management platform (MaidCentral), website hosting, and communication tools. These providers may process your information only to perform services on our behalf. We do not sell your personal information.
We may disclose information when required by law, to respond to legal process, to enforce our agreements, or to protect the rights, safety, and property of East Coast Cleaning Services LLC, our customers, or others. In the event of a business transfer (such as a merger or sale), information may be transferred as part of that transaction.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we take reasonable steps to delete or anonymize it.
You may request to access, update, or delete the personal information we hold about you, and you may opt out of marketing communications at any time (by replying STOP to texts, using the unsubscribe link in emails, or contacting us). To make a request, contact us using the details below.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Our site may link to third-party websites (such as our client portal or partner organizations). We are not responsible for the privacy practices of those sites; please review their policies.
We may update this Privacy Policy from time to time. Changes take effect when posted, and we will revise the “Effective Date” above. Please review this page periodically.
If you have questions about this Privacy Policy or your information, contact us:
East Coast Cleaning Services LLC
Phone: (757) 335-6290
Email: info@eastcoastcleaningservicesllc.com
Or use our contact form.